FAQ
Where is Handbelle located?
Handbelle is based in the United States and serves customers through its online store. Our business operates from the following location:
1700 Jerome Ave, Bronx, NY 10453, USA
If you have any questions regarding our products, services, or orders, you are welcome to contact our customer support team using the contact information provided on our website.
Do you offer free shipping?
Yes, Handbelle offers free standard shipping on all orders within the United States. We aim to provide a convenient shopping experience by ensuring that customers can place orders without additional standard shipping charges.
Shipping services are provided through trusted carriers, and delivery times may vary depending on the destination and carrier operations.
How long does order processing take?
Orders are typically processed within 0–2 business days after payment has been successfully confirmed. Processing takes place during normal business days, Monday through Friday, excluding major public holidays.
Please note that processing times may vary slightly during periods of increased order volume or seasonal demand.
What is the estimated delivery time?
Once an order has been processed and shipped, delivery generally takes approximately 7–9 business days, depending on the shipping destination and carrier schedules.
The estimated total delivery timeframe is approximately 7–11 business days from the date the order is placed.
While we strive to meet estimated delivery timelines, occasional delays may occur due to weather conditions, carrier disruptions, holidays, or other circumstances beyond our control.
Will I receive an order confirmation email?
Yes. After your order has been successfully placed, a confirmation email will be sent to the email address provided during checkout.
This confirmation email contains important order details, including your order summary and purchase information. Customers are encouraged to review the information carefully and contact us if any corrections are needed.
Is tracking information provided?
Yes. Tracking information is provided for all shipped orders whenever available from the shipping carrier.
Once your package has been dispatched, a tracking number will be sent to your registered email address. Tracking updates generally become available within 24–48 hours after shipment, although update times may vary depending on the carrier's system.
What is your Return and Refund Policy?
We offer a return policy for eligible products to help ensure a fair and transparent shopping experience.
Customers may request a return within 30 days of receiving their order, provided that the item remains unused, unworn, and in its original condition, including original packaging where applicable.
For complete information regarding return eligibility, refund processing, and any applicable conditions, please review our Return and Refund Policy page.
How can I request a return?
To initiate a return request, please contact our customer support team by email and include your order number along with the reason for the return.
Email: support@Handbelle.online
After receiving your request, our team will review the information provided and guide you through the applicable return procedure.
Are all products eligible for return?
Not all products may qualify for returns or refunds. Certain items identified as final sale, clearance, personalized, or otherwise non-returnable may be excluded from return eligibility.
Where applicable, any special return conditions or restrictions will be clearly disclosed on the relevant product page before purchase.
How can I contact customer support?
If you need assistance with an order, have questions about a product, or require additional information, our customer support team is available to assist you.
Handbelle
Address: 1700 Jerome Ave, Bronx, NY 10453, USA
Phone: +1 (646) 593-2841
Email: support@Handbelle.online
We are committed to providing clear communication, responsive customer support, and a transparent shopping experience. If you require assistance at any stage of your purchase, please feel free to contact us and we will do our best to help.